Refund & Cancellation Policy
Last updated: 24 October 2026
Coins are delivered instantly
Coins are digital goods. They are added to your Meetin account as soon as Razorpay confirms your payment, usually within a minute.
When we refund
We refund the full amount to your original payment method if: the payment was taken but coins were not added within 24 hours; you were charged twice for the same purchase; or a payment failed but money was deducted.
When we cannot refund
Coins that were added to your account and used for calls or gifts, and coins added to an account that was closed for breaking our rules, are not refundable. Coins cannot be exchanged for cash.
How to request
Email meetinsupport27@gmail.com within 7 days of the payment with your Meetin ID or registered mobile number and the Razorpay payment ID (or the date and amount).
Refund timeline
Approved refunds are initiated within 2 working days and usually reach your bank or UPI account within 5 to 7 working days, depending on your bank.
Cancellation
Meetin has no subscriptions, so there is nothing to cancel. If you close the payment page before paying, no money is taken and no coins are added.